Information We Collect

We collect information you provide directly to us, such as when you request a consultation, subscribe to our newsletter, or contact us for garden design services. This may include your name, email address, phone number, property address, and specific garden requirements.

We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our garden design services, process consultation requests, communicate with you about our services, and send you updates about seasonal garden care.

We may also use your information to personalize your experience, analyze website usage patterns, and develop new services that better meet our clients' needs.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted installation partners when you request garden installation services.

We may also disclose your information if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We regularly review our security practices and update them as necessary to ensure the ongoing protection of your information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

We may use third-party analytics services to help us understand how our website is used and to improve our services.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of receiving marketing communications from us at any time.

If you are located in the European Union, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to processing.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws.

When transferring data internationally, we implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

4 Chome-15-13 Nishiogikita, Suginami City, Tokyo 167-0042